Foundry & Co reserves the right to amend or modify the following terms and conditions at anytime without any prior notice. By using this site, you acknowledge & agree to these terms and conditions. If you would like any further information or clarification of these terms and conditions please contact us
All mails will be replied to chronologically within 3 - 5 working days, Monday through Friday, 10am - 7pm during our working hours. Please note that we do not access our emails on the weekends.
Prices are strictly non-negotiable.
To place an order, simply cart out the items you'd like and check out accordingly. We accept Paypal, iBanking and ATM Transfers (provided snapshots and/or the actual receipt can be provided).
Do note that payment verification will occur within the time span of 3 - 5 working days.
All payments are to be made within 24 hours unless an extension is requested for.
Postage & Delivery
Foundry & Co will not be held responsible for any lost or damaged parcels that are sent via Normal Postage (SGD 2.00) as there is no way of tracking your items through this method. We will, however, do our best to ensure that all parcels are properly packed and we do offer proof of mail upon request.
We strongly recommend purchasing via Registered Postage, which is only an additional SGD 1.50, from the normal postage as it is trackable and to your doorstep.
Please allow for 4 - 10 working days for your parcel to be delivered.
Please allow for 2 - 4 working days for your parcel to arrive at your doorstep.
For customers opting for self-collection, please wait for us to contact you before dropping by to collect your item.
Self Collection are available at:
Returns & Exchanges
Returns and Exchanges are reviewed on a case to case basis. Should there be any defect with the item(s) you have purchased, please email us at email@example.comfirstname.lastname@example.org within 7 working days of receiving the item(s) with your Name, Order Number and Clear Snapshots of the area with defect.
If the defective item is still in stock, a replacement piece will be sent out and customers will be required to mail the defective piece out to us within 7 working days. Please note that processing of the item, may take up to 10 working days.
Measurements stated may vary by 1 - 3cm as items are mass produced and there may be slight variations for each piece. Colors shown may deviate slightly on different screens as different devices have different colour resolutions. As such, colors may be portrayed with slight differences to the human eye (and under different lighting).
Earrings are not returnable once worn due to hygiene purposes. All products are brand new and are imported or manufactured products, and must be returned in their original condition.
Foundry & Co reserves the right to determine whether a product is eligible for Return/Exchange and by purchasing an item from us, you are deemed to have been agreeable to all the terms and conditions stated.
Foundry & Co reserves the right to cancel and refuse service to any order and protect our employees against any verbal/psychological abuse from customers. We take this matter seriously.